We understand the importance of privacy and security with regard to browsing our website and shopping online. As such, we respect your right to privacy. All detailed client information is held in confidence and is never sold or solicited to other parties. Please note the following:
For more information about Google Analytics and the cookies it sets, please take a look at this breakdown of their cookies.
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Where can I find more information about cookies, and how do I turn cookies off or delete cookies?
Find out more about cookies including how to disable/enable and delete them at the following website www.aboutcookies.org.
You can opt-out of receiving cookies from a range of ad servers (including, among others, Doubleclick, Videology, AudienceScience, Flashtalking and Microsoft) by visiting www.youronlinechoices.com and following the instructions provided.
Generally you can't delete Flash cookies (also known as local shared objects) with browser controls, but Adobe's website at www.adobe.com provides information on how to delete or disable Flash cookies. Click here for details. Please note that if you disable Flash cookies, you will not be able to play content on the ITV Player.
If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual.
On occasion, we may ask our customers for personal information such as your name, address, company name, e-mail address and other details. Providing us with your information simply helps us to better serve our clientele and process orders more efficiently. In the event we ask you to share other personal information with us over the Internet, we will always inform you as to how we will use the information.
We sometimes share your personal data with trusted third parties.
Here's the policy we apply to those organisations to keep your data safe and protect your privacy:
Examples of the kind of third parties we work with are:
Our website is powered by Clever Cherry, our third party web services provider. Clever Cherry is committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure. Clever Cherry uses CompuWeb Communications Services Limited as its website hosting provider. All data processed by Clever Cherry is stored on CompuWeb Communications Services Limited's web servers in the UK.
When someone visits our website, Clever Cherry collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). Clever Cherry collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely.
Clever Cherry also uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we sell our products and services. This information is only processed in a way which does not identify anyone. It is kept indefinitely.
We DO NOT handle your card transactions and we DO NOT store any card details whatsoever. All payments made via our online shop are handled by trusted GDPR compliant payment gateways, such as PayPal.
If you have any questions, please feel free to call or email us for assistance.
If you choose to join our company newsletter via our website, we will use your consented 'opt in' data to distribute our newsletter. If for any reason you desire NOT to continue to receive our newsletter, you can easily unsubscribe or request to have your email address removed from our active list of newsletter recipients. All data processed by Clever Cherry is stored on CompuWeb Communications Services Limited's web servers in the UK. Clever Cherry's marketing automisation platform is called 'eSendy, which uses Amazon Web Services, Inc. as its email delivery platform.
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